One standard. Every client.
You promise every client the same quality of work. Overseer turns that promise into declarations it checks on every computer, and keeps the record that shows each one was met — whoever did the job that day.
One standard, declared
Write your standard once as deployments. It applies to every client, with room for the exceptions a client needs.
Proof it was met
Each computer is read again after every action, and marked Compliant only when that check passes.
The whole estate
The Dashboard shows every client’s computers at once. Reporting adds read-only reports, including a Compliance report.
Automation with limits
Overseer acts on its own only inside standing authorisations that a named person granted and can revoke.
Quality that depends on who did it.
- Each technician has a wayTwo people set up the same kind of computer and produce two different results.
- The standard lives in headsWhat a finished computer looks like is known by your longest-serving people, and written nowhere.
- No proof when askedA client asks whether every computer has the agreed software. Finding out means checking each one.
- Automation nobody can see intoScripts run across clients, and afterwards nobody can say who approved them or what they changed.
The standard is written down and enforced.
- The same result each timeOnboarding and upkeep run from deployments, not memory, so the outcome does not depend on who did the job.
- Drift is closedIf software is removed or falls behind, the next maintenance session detects it and puts it right.
- A record per computerEvery session lists what ran, what the computer answered and whether it ended Passed, Partial passed or Failed.
- Control stays with youRoles decide what each person may do. The audit log records who did what, when and on whose authority.
Where it fits. In an owner’s week.
Taking on a client
New computers get the agent, their client and a first maintenance session, the same way each time.
Checking the estate
Open the Dashboard for the whole estate, then Reporting for the detail behind it.
Answering a client
When a client asks what changed, the session and the audit log hold the answer.
A standard you can show.
Declare it once. Overseer checks it on every computer at each maintenance session, corrects what has drifted, and keeps the record for the day a client asks.
In development. Launch inquiries welcome.
Overseer is still being built and is not available yet. If you would like to hear when it launches, get in touch.