Documentation Administration Preferences
ADMINISTRATION

Preferences

Preferences are the settings that shape how Overseer behaves. They come at three levels - your whole instance, one tenant and your own account. This page lists what each level controls.

What preferences are

Preferences are standing settings. A deployment says what should be true on a computer. A preference says how Overseer itself behaves, such as whether it sends emails after a session or how long a script may run.

Preferences are found under Show more.

The Preferences screen, found under Show more.
The Preferences screen, found under Show more.

They come at three levels:

  • System. Applies to everything in your Overseer instance.
  • Tenant. Applies to one client. A tenant is the record Overseer keeps for a client.
  • User. Applies to your own account and nobody else's.

System and tenant preferences are for Administrators. User preferences are yours to set.

System preferences

Area What you can set
Emails Whether Overseer sends emails after detection and after maintenance. They are on unless you turn them off, and turning them off stops them for every client
Emails People who receive a blind copy of every email Overseer sends
Emails The default branding used on emails
People Whether Overseer records who is using each computer at regular intervals, to work out the computer's primary user
Computers Whether a new computer with a freshly installed Windows is treated as a known computer that has been wiped and set up again
Computers Whether every inventory result is kept, or only the latest
Computers Whether a computer's inventory is refreshed automatically when its details become out of date
Computers Whether each tenant may choose to run maintenance automatically on newly reported computers
Computers How many days an offline computer may go without its agent connecting before it counts as stale
Scripts The default time limit, in seconds, for scripts that Overseer runs
Integrations Whether each integration has an audit view

The default time zone

Your instance has a default time zone, set here. Each tenant can set its own. A schedule's times and a maintenance window are read in the tenant's time zone where one is set, and in the default otherwise.

Tenant preferences

Tenant preferences can be managed from the tenant itself, or from Preferences by choosing the tenant.

Area What you can set
Computers Which computers are left out of sessions. Nothing is deployed to an excluded computer, though inventory still runs on it
Computers Whether this tenant and its computers are kept out of deployments and schedules that target every client
Computers The same wiped-computer rule as the system preference, set for this tenant
Computers Whether newly reported computers in this tenant are onboarded
People Whether this tenant's computers are tracked for their primary user. It takes effect only when the system preference is on
Maintenance The client's business hours and time zone
Emails Whether detection and maintenance emails are sent for this tenant
Emails People who receive a blind copy of every email sent for this tenant
Exclusion is total. An excluded computer receives no software and no tasks from any deployment. Use it for a computer that must be left alone, not for one that needs a single exception.

User preferences

Area What you can set
Colour theme A light or a dark theme
Personal information Whether personal information on screen, such as the names of clients and people, is hidden behind asterisks

Masking changes only what your own screen shows. It is useful when other people can see your screen.

Next steps

Tenant managementCreate, arrange and maintain the client records Overseer works from. Email notificationsConnect Overseer to your mail server so it can email people. BrandingSet the colours, logo and sender that appear on Overseer's emails.
Was this article helpful?
← Audit log System status →

In development. Launch inquiries welcome.

This documentation describes Overseer as it is being built. If you would like to hear when it launches, get in touch.

Ask about launch